Frequently asked questions
If Hapi protect is available to you, you can find a code in your benefits platform. You should also have received it either from your employer in a message about Hapi Protect, or directly from us via email. If you cannot locate it, please reach out to your Human Resources (HR) department—they can assist you in retrieving the code.
You can always ask your Human Resources (HR) department whether your employer offers Hapi Protect to their employees. But feel free to reach out to us as well through our contact channels and we can help identify whether your company offers Hapi Protect.
Send us an email or call our Customer Hapiness Team at 0800 542 5930.
Lines are open Mon-Fri 8:30am-5:30pm.